The Enterprise Vault Reporting configuration wizard ends prematurely with a "Miscellaneous Error".

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Article ID: 100000735

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Description

Error Message


The <Enterprise Vault Directory>\evreports\EVDeployReports.log file will log an error indicating that the UrlRoot can't be detected.

[2010/03/02 16:04:20:841] Entered AppClass::GetVirtualDirectoryPath
[2010/03/02 16:04:20:841] Install path of Report Server Config:C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\RSReportServer.config
[2010/03/02 16:04:20:849] Failed to get UrlRoot node from config xml file
[2010/03/02 16:04:20:849] Error: Exception occurred while getting MSRS 2005 info.Message:Error code: RSNotIntalled
[2010/03/02 16:04:20:856] Error Description:Symantec.EnterpriseVault.Reporting.DeploymentException: Error code: RSNotIntalled
  at Symantec.EnterpriseVault.Reporting.AppClass.GetVirtualDirectoryPath(String rsInstallPath)
  at Symantec.EnterpriseVault.Reporting.AppClass.GetMSRS2005Info(String instanceName, String& rsInstallPath, String& rsVirtualDir)
[2010/03/02 16:04:20:857] Error: Exception in ReportsDeployForm_Load while getting MSRS version. Error Description:Index (zero based) must be greater than or equal to zero and less than the size of the argument list.
 

Solution 1

     If this is a new installation of Enterprise Vault Reporting Services make sure that Microsoft SQL Reporting Services Configuration Manager has been run and that SQL Reporting Services is configured properly.
 

Solution 2

 Locate the RSReportServer.config file, which is located underneath C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer by default.  However, the install location may be different. Go to the section titled and verify that the UrlRoot is valid.


True
True
True
10
False
60
720
80
30
0
http://spare/reportserver

Cause


     SQL Reporting Services installs a file called RSReportServer.config.  The RSReportServer.config file stores settings that are used by Report Manager, the Report Server Web service, and background processing. All Reporting Services applications read configuration settings stored in the RSReportServer.config file.  If the UrlRoot is invalid, the Enterprise Vault Reporting Services configuration will end prematurely with a Miscellaneous Error

 

Issue/Introduction

The Enterprise Vault Reporting configuration wizard ends prematurely with a "Miscellaneous Error".
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