Error Message

The following errors are logged in the Symantec Enteprise Vault event log:

Event Type : Error
Event Source : Enterprise Vault
Event Category : Lotus Domino Mailbox Archiving Task
Event ID : 41050

Task: 'Domino Mailbox Archiving Task'

Unable to initialize Names and Address Book (NAB) session for Domino server: 'Failed to create Notes Session (mutex)'

V-437-41050

Event Type : Error
Event Source : Enterprise Vault
Event Category : None

Event ID : 41059

Task: 'Directory Service'

Unable to switch to Lotus Id file 'path\to\notes\id\file' 

V-437-41059

This occurs when the ID file configured for use by Enterprise Vault to log into Lotus Notes no longer exists.

To resolve this issue, specify a valid Notes ID file in the Enterprise Vault Administration Console.

1. In the administration console, expand the Directory object, expand the Site object, expand the Targets object, and expand the Domino object.
2. Right-click the Domino domain for your environment and choose Properties.
3. Note the name of the ID file used by Enterprise Vault. If the name is not correct, choose the appropriate ID file from the dropdown menu.
   Note: Enterprise Vault will only be able to select ID files stored in the server's Lotus Notes data path. If the appropriate ID file does not exist, it will need to be manually copied to the Notes data path before it will be selectable in Enterprise Vault.
4. Press OK.
5. Restart the Enterprise Vault Admin Service