Error Message

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          5/26/2011 2:02:53 AM
Event ID:      7064
Task Category: Storage Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      
Description:
The verification of Partition Network Shares failed.
Info: <0xc00ce558>

 V-437-7064

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          5/26/2011 2:02:53 AM
Event ID:      28940
Task Category: Storage Management
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
There was an error verifying a Partition Network Share.
Error: <0xc00ce558> 

Details of the last partition that was processed:
VaultStore: MailStore01
Partition: MailStore01Part01
Partition Root Path: \\CIFSShareName\Path\To\Partition\MailStore01Part01
Secondary Storage Location: none 

 V-437-28940

Corrupt EntepriseVaultPartitionRoot.xml file located at the root of one of the vault store partitions. A dtrace of StorageServer will reveal the following: 

165 09:24:31.080  [7900] (StorageManagement) <9500> EV:H Unable to parse the XML data supplied, error (0xc00ce558):-|>> XML document must have a top level element.|
 

Locate the EntepriseVaultPartitionRoot.xml file. The XML file will be at the root of the problematic vault store partition. 

A. Remove the XML file from the folder.  

B. Restart the Storage Service.

C. A new XML file will be created.