Error Message

Filename: \\?\C:\Program Files\Enterprise Vault\\webapp\web.config Error: Cannot read configuration file

 

 

Note: IIS will return a 404 (Page not Found) error during the request.

1. On Enterprise Vault Server,open Regedit
2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install\InstallPath
3. Confirm the Value does not end with a final "\" (slash).
4. Close Regedit.
5. Delete the EVAnon Virtual Directory from IIS
6. Re-run the cscript owauser.wsf script on the Enterprise Vault server.
   This will re-create the EVAnon Virtual Directory using the correct Install Path.

 

 

When running the owauser.wsf script on the EV Server to build the EVAnon Virtual Directory, the script will check the following registry key for the Installed location in order to determine the Local path to the \Enterprise Vault\webapp directory. HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install\InstallPath The script will append a "\webapp" to the existing "InstallPath" and assign the result to the EVAnon Virtual Directories "Local path".
If the value of this registry key ends in a "\" (Ex. "C:\Program Files\Enterprise Vault\"), the EVAnon Virtual Directories "Local path" will become: <Install Path>\Enterprise Vault\\webapp This will prevent OWA users from accessing the webapp folder (Search Archives, Archive Explorer or archiving or retrieving archived items)