After being recertified a user can't access archived elements
Article ID: 100005166
Updated On:
Resolution
Implement the following registry key:
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
HKLM\Software\KVS\Enterprise Vault\Agents\DominoNewPersonDocAction
As a DWORD with a value of 1.
Rerun provisioning and synchronize the user.
Issue/Introduction
After being recertified, usually as a result of being renamed, a user gets an access denied error when accessing archived items.
The provisioning Report for that user shows the following error:
A new Person Document was found in the Domino Directory for user 'CN=User/OU=Test/O=TestOrg', who has an existing entry in the Enterprise Vault database. Set the DominoNewPersonDocAction registry value to process this user. See the documentation for further details.
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