Error Message

Error: Invalid FileServer 

There is a DNS name specific for all file server targets that is stored in SQL.  If this name does not match during the name resolution process, the error will occur.

1. Log into the SQL server hosting the EnterpriseVaultDirectory database. This can be found in the registry on the Enterprise Vault (EV) server under: HKLM\Software\KVS\Enterprise Vault\Directory\DirectoryService

2. Expand Databases | EnterpriseVaultDirectory | Tables | dbo.FileServerEntry

3. Right-click | Choose Edit Top 200 Rows

4. Make note of the server name listed in the DnsName and  UncName columns.  The format should be fileserver.ev.local and \\fileserver respectively.  

5. Run the FSAUtility command again using the server name from the previous step

Note: A hosts file entry on the EV server may also be used if this name differs or there are multiple DNS records for the same server.