Error Message

In order to troubleshoot this Lotus Notes issue, add the parameter $EVClientLoggingLevel=1 in the client notes.ini.  The debug log is created in the folder ..\Lotus\Notes\Data\ and it is named EVClientLog_.log

SETUPOFFLINEVAULT Line:34Object variable not set
SETUPOFFLINEVAULT Line:95Type mismatch

This error occurs if mailbox database uses multi-language Enterprise Vault templates (typically when Domino Language Packs are installed on the Domino Mail Servers).  In this case, the same Domino Language packs need to be installed on the Enterprise Vault Domino Gateway Domino Server (EVDG).

The error “Object variable not set” error will appear in the EVClientLog translated into the local language:

- "Variable d'objet non définie" for French
- "Variable d'oggetto non definita" for Italian
- "Variable de objeto no establecida" for Spanish
- "Objektvariable nicht gesetzt" for German

1. Delete the EVOffline.nsf on the client
2. On the Enterprise Vault Domino Gateway restore the backup copy (original IBM version) of the Forms.nsf (such as Forms8.nsf or Forms85.nsf), in case they were previously modified by the EVInstall.nsf execution
3. Install the same Language Pack(s) present on the target Domino Mail Server on the EVDG (make sure to install them in additional mode)
4. Execute EVInstall.nsf against the Enterprise Vault Domino Gateway, making sure to select ‘Install Vault Cache’ and ‘Modify Forms Files’ as appropriate
5. On Lotus Notes client open the local mail database and confirm that the local EVOffline.nsf is recreated (typically in the ..\Lotus\Notes\Data\ folder)
6. Check the Client Log for the original error and wait at least 15 minutes to observe the EVOffline.nsf actually growing
7. Make sure the Vault Cache synchronization is working and remove the $EVClientLoggingLevel=1 from the Lotus Notes notes.ini