When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.
Article ID: 100005751
Updated On:
Cause
The option "Export all items from this root folder path", requires a folder to start the export from. When using this option, the value can not be blank and utilizing "\" does not export from the Top of Information Store container, or Root of the archive. This limits the ability to utilize the subsequent "Remove exported items from archive" option to remove items exported.
Workaround:
In order to export items that are currently under the 'Top of Information Store' container, or the root, of the archive, the option "Export all items" must be used.
Resolution
This issue has been addressed in the following release:
Enterprise Vault 11.0.0 Cumulative Hotfix 3 Release.
https://www.veritas.com/docs/000024104
Enterprise Vault 12.
The following link contains information about Enterprise Vault 12
https://www.veritas.com/docs/000099905
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products
Enterprise Vault 12.
The following link contains information about Enterprise Vault 12
https://www.veritas.com/docs/000099905
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products
Issue/Introduction
When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.
Additional Information
ETrack: 3606990
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