Some Journal e-mails are being moved to "Failed To Copy " folder with error 3070 in the event logs

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Article ID: 100006121

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Updated On:

Description

Error Message

Event ID: 3070

The following message could not be archived as it may be corrupt. |Title: Corrupt Mail  |Mailbox: /O=EXCHANGE ORGANISATION/OU=EXCHANGE ADMINISTRATIVE GROUP
(ADMINGROUP)/CN=RECIPIENTS/CN=JOURNAL |No further attempts will be made to archive this message. The message has been moved to the 'Enterprise Vault Journaling Service\Failed to copy' folder.

V-437-3070

Cause

Possible cause is the message in question ( or any attachment within it) is corrupt.

Resolution

Verify if item is corrupt by following the steps below:

  1. Drag the message in question to the desktop and open the item.
  2. The messages may not be corrupt. Drag them from your Desktop to the Inbox folder, the Exchange Journaling task tries to archive them again. Remember to delete the corrupt versions from the Failed to copy folder.
  3. If the message is sent back to the "failed to copy" folder again, check to make sure that any of the messages within it are not corrupted. Renaming them should solve the problem.
 

 

Issue/Introduction

Messages are getting moved to "failed to copy" folder. Event ID 3070 appears in the the event logs.

Additional Information

ETrack: 3070 UMI: V-437-3070
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