Role permissions are not being applied in the Discovery Accelerator client

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Article ID: 100006836

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Updated On:

Cause

The old permissions are cached in the client and need to be refreshed.

Resolution

Clear the client cache by holding the Ctrl key and clicking the Veritas logo in the bottom right corner of the DA Client.

 

 

Issue/Introduction

After giving Case Creator, Manage Analytics, and Manage Archive permissions to a role, the users with that role are unable to access any of the options in the Discovery Accelerator (DA) client.