Error Message

Event ID: 41293
Description: Compilation Error
V-437-41293
 

To validate if this is the issue a Dtrace is needed, please perform the following steps on the EV server that has generated Event ID 41293 while re-creating the issue.

•         For more information about Enterprise Vault’s Dtrace Utility please see 100038975
•         Dtrace the process EVIndexAdminService for no less than 5 minutes while re-creating the issue.
•         Open the log file created and search for either of the following the strings:
   

{IndexingWCFProxy`1} Exception: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '| ||| | |

Server Error in '/EVIndexing' Application.

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Compilation Error

IIS Log from EV Server:

2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 - ::1 - 401 2 5 1793
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 530
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 31
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 15
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 31
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 15
2012-06-10 01:15:27 ::1 POST /evindexing/velocity.aspx v.app=api-soap& 80 US2K7\eevadmin ::1 - 500 0 0 31

Opening the ../evindexing/velocity.aspx URL from above in a web browser, provides more information on the error.

Server Error in '/EVIndexing' Application.

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The IISUser does not have permission to use the Windows Temp directory.

Grant the IIS_IUSRS Full Control rights to the Windows Temp directory. Normally, the temp folder is under C:\Windows\Temp.

Enterprise Vault (EV) Indexing Service fails to start. Event 41293 logged showing a Compilation Error