"Failed to connect to SQL Server '%" when running Enterprise Vault configuration wizard

book

Article ID: 100008678

calendar_today

Updated On:

Description

Error Message

Failed to connect to SQL Server ‘sql1-test

Check that:

- this SQL server exists and is running

- your Vault Service account has the correct privileges.

Cause

This will occur when the Virtual Cluster names do not match on both DR and Production clusters

Resolution

Confirm that the DR and Production Virtual Cluster names are the same. This is done using the VCS Admin.

 

Applies To

Enterprise Vault running in a Veritas Cluster configuration

Issue/Introduction

When running the Enterprise Vault (EV) configuration wizard via the Veritas High Availability Solutions Configuration Center to setup in a DR scenario, the error below will occur when entering the SQL server name where the EnterpriseVaultDirectory database resides.