Event ID 6980 & 6592 during archive run or manual archiving

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Article ID: 100009394

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Updated On:

Description

Error Message

Event ID: 6980 Error storing Saveset in Centera Collection temporary file location
Reason: The system cannot find the path specified. (0x80070003)
Saveset Id: 201304297260578~201304261917140000~Z~C09149B46270147C5F3F67A06A4346D1

V-437-6980

Event ID: 6592 Abnormal error occurred
VaultId: 1EB150654CB29704D976F72C1649442931110000kvsvault.com
Reference: GOPV/dt

V-437-6592

Cause

Collection folder was missing 

Resolution

Confirm and Recreate the folder path:

  1. Open Properties of the Partition and select the Collection tab.
  2. Take note of the path and verify that it exists exactly the way it displays on the local sever.
  3. After creating the missing path and/or folder, restart the storage service.
  4. Test a manual archive and verify the events are no longer occurring.

Note: When there are multiple Vault Stores hosted by one server, verify that all the collection folder paths exist.

 

 

Issue/Introduction

During a scheduled archive run or a manual archive, the errors below will flood the Enterprise Vault (EV) event logs.