Unable to log in to UI from appliance or workstation. Logon page hangs.
Article ID: 100009402
Updated On:
Description
Error Message
Some of the errors presented in this situation include:
Catalina.log:
mm/dd/yyyy: hh:mm:ss org.apache.catalina.core.StandardServer await
SEVERE: StandardServer.await: create[localhost:8005]:
java.net.BindException: Address already in use: JVM_Bind
Server.log:
yyyy-mm-dd hh:mm:ss,470 ERROR [admin.shell.Lifecycle] (Thread-4:) [#71000] Admin Services Error : Disabling system component due to too many errors - 1800 secs
com.teneo.esa.admin.system.DisabledComponentException: [#71000] Admin Services Error : - [#71002] RPC Error: Failed to RMI-export RPC server
Windows Event Viewer Application Log:
Source: MySQL
Event ID: 100
Level: Warning
Details: D:\MySQL\bin\mysqld: Forcing close of thread # user: 'esadbuser'
Cause
MySQL is not starting or has delayed start due to excessive amount of ehcache_* files in 'esa_home'\scratch\temp folder.
This causes EsaApplicationService to time out as it is dependent upon MySQL.
Resolution
Restart the EsaApplicationService.
A reboot or restart of services may temporarily alleviate the problem. If this issue consistently reoccurs contact technical support and reference this article.
Issue/Introduction
Additional Information
