Shares are missing in Data Insight (DI) under DFS

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Article ID: 100009474

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Cause

Data Insight does not support the mapping of multiple shares from one physical filer to the one virtual namespace. If multiple physical shares are mapped to one folder target, only the last entry will be retained.
 
Sample mapping file content:
  mynamespace, Public\Software, NYC-SVR-01, Apps
  mynamespace, Public\Software, NYC-SVR-01, Tools          <-- retained entry
The "\\mynamespace\Public\Software" location will contain items from the “Tools” share only.
 

Resolution

Each physical share must be mapped to its own namespace folder. If the namespace folders must be grouped under one container, an empty namespace folder could be used.
 
Sample mapping file content:
  mynamespace, Public\Software\Apps, NYC-SVR-01, Apps
  mynamespace, Public\Software\Tools, NYC-SVR-01, Tools
 
The "\\mynamespace\Public\Software" location will contain two folders, each containing items from the corresponding physical share.
 

 

Issue/Introduction

Unable to see all shares under DFS in Data Insight, after importing a CSV file containing the mapping of different physical shares, from the same filer, to the same virtual namespace.