Error Message

The following error can be seen in the "Manage Sources" page:

error code: 0 the mail file might be corrupt for crawling because of unknown reason. error code: 15003 hres: -2147024809 error str: 

Note: The error code -2147024809 corresponds to the MAPI error MAPI_E_INVALID_PARAMETER

The eDP log file "PSTFileScan_ouput.log" will also include the following error:

2013-06-25 15:00:06,579 INFO  [MailFileScan] (17644:null) Scanning File: \\myshare\X$\Projects\PROJECTA\Fred.Smith\Fred-Smith-A.pst with histogram
2013-06-25 15:00:06,610 ERROR [adapter] (17644:null) m_createProfile: MAPITABLE::QueryRows() failed for profile: ESA_SCAN7_4daed45f36b40a4152170dd0df0c2416
2013-06-25 15:00:06,610 ERROR [root] (17644:null) Exception Stack Trace
2013-06-25 15:00:06,626 ERROR [root] (17644:null) 0x080ddc98 0x00661098 CEsaException::ThrowException 0x00000078
2013-06-25 15:00:06,626 ERROR [root] (17644:null) 0x080de8e8 0x06ed51e2 CEsaAdapterInstance::setACLConfigParams 0x000037c2
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x080de8ec 0x06f1c99f CEsaMapiLib::deleteProfile 0x000133cf
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x080de92c 0x73b08de3 std::basic_string,std::allocator >::basic_string,std::allocator > 0x00000024
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x080de948 0x73b00000 std::basic_istream >::isfx 0x0000004b
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x080de954 0x73b00000 std::basic_istream >::isfx 0x0000004b
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x
2013-06-25 15:00:06,704 ERROR [adapter] (17644:null) EsaError: 15003 WinError: 0x80070057 The parameter is incorrect.hRes: 0x80070057 [MAPI_E_INVALID_PARAMETER] at: CEsaMapiProfile::m_createProfile(). Profile ESA_SCAN7_4daed45f36b40a4152170dd0df0c2416. error description:080de988 0x73b06c36 std::basic_string,std::allocator >::assign 0x0000008c
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x080de9b8 0x06f2260f CEsaMapiLib::deleteProfile 0x0001903f
2013-06-25 15:00:06,704 ERROR [root] (17644:null) 0x00000000 0x06f0bb25 CEsaMapiLib::deleteProfile 0x00002555

This particular occurrence of the error MAPI_E_INVALID_PARAMETER, as shown by the stack trace in file PSTFileScan_ouput.log, happens during the creation of a temporary MAPI profile in order to scan the PST. The error is not due to the source data itself.

The most likely cause of this error is MAPI stability issues caused by the appliance being busy performing other PST-related activities at the same time, e.g. searching, reviewing and exporting. 

This issue can affect all eDP versions.

• If possible, run large PST discoveries during a time when the eDP server is at low usage.
• Manually re-scan any PSTs that fail to discover, as follows:
  o Select the affected PSTs in the "Manage Sources" page and run the "Enable Processing" option (if the PSTs have been marked as disabled). 
  o With the affected PSTs still selected in the "Manage Sources" page, run the "Check email file integrity" option, to rescan them.