Employees cannot have more than 20 proxy email addresses

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Article ID: 100010254

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Updated On:

Description

Error Message

<< From D:\CW\v##\logs\CMADCrawler_Output.log >>
INFO ActiveDirectory - User = XXXX\XXXXX has more than 20 emails in PROXYADDRESSES.
 

Notes

NOTE: This is set for performance reasons at 20 and should not be modified without consulting with Backline.

This value can be increased by setting the following property: esa.employeemanager.max.emails

See JIRAs: ESA-29260 ESA-38792

Cause

This is by design.

Solution

A limit has been imposed on the employee list.  There can not be more than 20 email addresses attributed to one employee.

When this condition is encountered, an error message is thrown both as a pop up when saving a manually entered email address in the Employee List and in the CMADCrawler.log as described in the error  message section.

 

Issue/Introduction

The number of proxy email addresses for an employee in the Employee List only shows twenty addresses even though that employee may have more in Active Directory.