Event ID 7116,7064 while starting Storage Service

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Article ID: 100010561

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Description

Error Message

Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Event ID: 7116
Task Category: Storage Online
Level: Error
Description:
Failed to access file '\\pccfiler01\evshare\Enterprise Vault\2012\09-17\0\001\0001CAB3DF9864B75B71F87BA0D46501.DVS'.

Reason: There are currently no logon servers available to service the logon request. [0x8007051f]
Operation: READ
Reference: SDR/LF
V-437-7116

Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 9/9/2013 8:33:05 AM
Event ID: 7064
Task Category: Storage Server

Description:
The verification of Partition Network Shares failed.
Info: There are currently no logon servers available to service the logon request. [0x8007051f]
V-437-7064

 

Cause

EV is unable to access the partition shares during the partition verification process while the Storage Service starts.

 

Resolution

Confirm the shares are accessible from both the Domain Controller and EV server.  A reboot may be required to resolve this issue. 

Issue/Introduction

While attempting to start the Enterprise Vault (EV) Storage Service, the following Event ID's will be logged: