Error Message

The following error pop-up will occur when attempting to connect to the EV server on the destination site:

Could not connect to the Enterprise Vault Directory on 'EV01'
Check that 'EV01' is available on the network and that the Enterprise Vault Directory Service is running

There are no errors in the Event Log but the following will be found when a dtrace of MMC is captured: 

4100 21:23:29.272 [9768] (mmc) <1560> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Will try to connect to EV Directory Service on EV01
4101 21:23:29.272 [9768] (mmc) <1560> EV:L VaultCoCreateInstanceEx: IsLocalMachineExtendedCheck returned false for server [EV01] as the IP Address did not match that of the local machine
4985 21:23:32.788 [9768] (mmc) <1560> EV:H VaultCoCreateInstanceEx: An error occurred - RequestedServerName = [EV01], UsedServerName = [10.161.30.152], hrCCI = [0x80070005], hrResultsQI = [0x80004005], NumTried = [6], bLocalMachine = [False]
4986 21:23:32.788 [9768] (mmc) <1560> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() failed.|Hr: 0x80070005|Retries: 6|TryLocal: false|Directory Name: EV01|
4987 21:23:32.788 [9768] (mmc) <1560> EV~I Event ID: 8229 DirectoryService: CreateDirectoryService number of tries: : 6 |
4988 21:23:32.788 [9768] (mmc) <1560> EV:H {CBaseDirectoryServiceWrapper::GetInterface} HRXEX fn trace : Error [0x80070005], ref(1): [EV01], [.\DirectoryServiceWrapper.cpp, lines {619,646,671}, built Jun 29 21:09:40 2012].
4989 21:23:32.803 [9768] (mmc) <1560> EV:H {CBaseDirectoryServiceWrapper::Invoke} HRXEX fn trace : Error [0x80070005], [.\DirectoryServiceWrapper.cpp, lines {366,372}, built Jun 29 21:09:40 2012].

The hex code 0x80070005 translates to E_ACCESSDENIED

The VSA of the source EV server does not have permissions to move the archive to the destination EV server.

Log onto the source EV server as the VSA of the destination EV server on the other site and then move the archive.