Event ID 3139 returned when trying to enable new mailboxes Error: <0x80040115>

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Article ID: 100010882

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Updated On:

Description

Error Message

Event ID: 3139 An non-specific error has occurred whilst enabling archiving for the mailbox /o=EVLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user1 |Error: <0x80040115>

V-437-3139
 
A Dtrace of the ArchiveTask processes shows the failure:
 
CMAPISession::CreateMapiSession - Calling GetExchangeServerDnFromSession
CMAPISession::GetExchangeServerDnFromSession - Entry
CMAPISession::GetExchangeServerDnFromSession - opening entry
CMAPISession::GetExchangeServerDnFromSession - opened entry (ST)
CMAPISession::CreateMapiSession - Release Mutex(2)
CMAPISession::ClearProfileCache()
CMAPISession::CloseMapiSession - Entry
CMAPISession::CloseMapiSession - [1]
CMAPISession::CloseMapiSession - [2]
CMAPISession::CloseMapiSession - [3]
CMailboxHelper::DeleteProfile(VaultMbxAgent-UTLP5212-8456-1381944686-0-19-0): 0x0
CMAPISession::GetMapiSessionFromPoolEx: Exit status: 0x80040115
 
A Dtrace showing success:
 
{CMAPISession::CreateMapiSession:#380} Getting the 'Exchange Server DN' from the privileged mbx
{CMAPISession::GetExchangeServerDnFromSession} (Entry)
{CMAPISession::GetExchangeServerDnFromSession:#526} QueryIdentity
{CMAPISession::GetExchangeServerDnFromSession:#529} Open Session Prop
{CMAPISession::GetExchangeServerDnFromSession:#532} Calling get Props (PR_EMS_AB_HOME_MTA_W)
{CMAPISession::GetExchangeServerDnFromSession:#556} ExchangeServerDn = [/o=EV Labs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCH2007-01], ExchangeMsgStoreDn = [/o=EV Labs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCH2007-01/cn=Microsoft Private MDB]
{CMAPISession::GetExchangeServerDnFromSession} (Exit) Status: [Success]
{CMAPISession::CreateMapiSession:#406} Getting privileged mbx owner (MAPI property PR_MAILBOX_OWNER_ENTRYID)
{CMAPISession::CreateMapiSession:#411} Opening privileged mailbox's owner MailUser object
{CMAPISession::CreateMapiSession:#422} Reading MailUser 'PR_EMAIL_ADDRESS' MAPI property
{EVCommon::UnEncodeCurlyBraces:#320} String: /o=EV Labs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=exch2007-01-ev
{CMAPISession::CreateMapiSession:#430} MailUser 'PR_EMAIL_ADDRESS' MAPI property = /o=EV Labs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=exch2007-01-ev
{CMAPISession::CreateMapiSession:#436} Getting IExchangeManageStore object from the privileged mbx
{CMAPISession::CreateMapiSession} (Exit) Status: [Success]
{CMAPISession::GetMapiSessionFromPoolEx} (Exit) Status: [Success]
CAgentExchSynch::OpenMailboxStore - Exit [0x00000000]
{CAgentExchSynch::EnableMailboxCommonV9:#5136} calling EnableMailboxUsingMAPISession

 

Cause

The system mailbox used by the archiving task has either an erroneous or corrupt homeMTA property.

 

Resolution

Create a new system mailbox, remap the archiving task to it, then restart the task.

Issue/Introduction

Mailboxes cannot be enabled for archiving.
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