Enterprise Vault Event 6578 - Troubleshooting Digest

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Article ID: 100011097

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Description

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Internal Notes

 

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 TECH158221 and TECH161169 are listed as internal based upon the criteria of the solution.

Resolution

  The articles below identify technical solutions that reference Event 6578

Description Article
 Event 6578 and 6949 occurs on EV servers while client perform Vault Cache Synchronization 100000880
 Event IDs 6796, 6578, 6592 are logged on the Enterprise Vault server 100023432

 

 

 

Issue/Introduction

Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 6578 / V-437-6578. Event 6578 can occur in EV for numerous reasons. It usually relates to a failed attempt to process moved items in a mailbox, or a failed Vault Cache synchronization with an invalid ArchiveID. The example below illustrates additional information about this error:
Sample Event Description
Event ID: 6578 Enterprise Vault Error message number
Source: Migrator Server Illustrates the origin of the message
Description: Abnormal error occurred References the action that has failed.
Object: CVaultStorePartitionCache Identifies the code object causing the fault.
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