"422226 Could not delete task 0.27.6.XXX" with "Unable to delete package data directory" in the server log

book

Article ID: 100011153

calendar_today

Updated On:

Description

Error Message

<< Server Log >>

2013-11-04 13:47:36,411 WARN  [esa.jobmanager.JobManager] (exception-thpool.jobmanager.1.804083.1.5.6.6627134546216:) job 1.5.6.6627134546216 failed with exception
com.teneo.esa.icp.collection.EsiCollectionException: [#422226] Could not delete task 0.27.6.XXX
 at com.teneo.esa.icp.collection.EsiCollectionTaskManagerImpl.deleteEsiCollectionTask(EsiCollectionTaskManagerImpl.java:617)
 at com.teneo.esa.icp.collection.EsiCollectionTaskManagerImpl.stopAndDeleteTask(EsiCollectionTaskManagerImpl.java:570)
 at com.teneo.esa.icp.collection.EsiCollectionTaskManagerImpl.deleteEsiCollectionTask(EsiCollectionTaskManagerImpl.java:524)
 at com.teneo.esa.icp.collection.TaskCollectionDeletionHook.onDelete(TaskCollectionDeletionHook.java:39)
 at com.teneo.esa.icp.collection.EsiCollectionManagerImpl.deleteCollection(EsiCollectionManagerImpl.java:279)
 at com.teneo.esa.icp.collection.EsiCollectionManagerImpl.access$400(EsiCollectionManagerImpl.java:63)
 at com.teneo.esa.icp.collection.EsiCollectionManagerImpl$DeleteCollectionJob.run(EsiCollectionManagerImpl.java:234)
 at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:152)
 at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:137)
 at com.teneo.esa.jobmanager.JobRunner.access$000(JobRunner.java:59)
 at com.teneo.esa.jobmanager.JobRunner$1.call(JobRunner.java:184)
 at com.teneo.esa.common.ThreadPool.Task.cwRun(Task.java:288)
 at com.teneo.esa.common.util.CWRunnableImpl.run(CWRunnableImpl.java:46)
 at com.teneo.esa.common.util.CWThread.run(CWThread.java:88)
Caused by: com.teneo.esa.icp.esipackage.EsiPackageException: [#424230] Unable to delete package data directory: \CollectedData\TEST\0.27.6.XXX-20130314-164558-066.  Please ensure that it is reachable and not in use.

Cause

The destination Folder was deleted prior to deletion of the Task from the Graphical User Interface (web page).

 

Resolution

Manually recreate the missing destination folders. 

Note: If there are several folders or the user is unsure of which folders might be missing, contact Veritas Support to automate the creation of the missing folders. 

 

 

 

Issue/Introduction

The Collection Task Destination folder was deleted prior to deletion of the Collection Task.
Attempting to delete the collection task results in "[422226] Could not delete task 0.27.6.XXX"

Additional Information

JIRA: ESA-33483