How to obtain installation logs from Enterprise Vault Outlook Client installer

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Article ID: 100011172

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To obtain installation logs from the installer please adopt one of the following methods below.

Method 1:

Command line argument. Add the argument "/l*v " to your msiexec.exe command line. This is appropriate when diagnosing a specific problem.

msiexec /i c:\MyPackage.msi> /l*v c:\temp\msilog.log

For more details about Windows Installer Command line, consult the Micorosft web site.
https://technet.microsoft.com/en-us/library/cc759262(v=ws.10).aspx

Method 2:

Apply a generic logging policy to the computer. This will make the Windows Installer service generate verbose logs in the %TEMP% folder for all MSI operations, except where there is a local override:

Open the registry with Regedit.exe and create the following path and keys:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
 
For more details about Windows Installer logging, consult the Microsoft web site.
https://support.microsoft.com/kb/223300

 

 

Issue/Introduction

In some circumstances it may be required to debug EV Outlook Add-In installer. The Outlook Add-In installer is a 'pure' MSI package. As such it will generate only very limited logging information by default.