Enterprise Vault Operation Reports do not generate data showing "There is not data available to display"
Article ID: 100011285
Updated On:
Description
Error Message
Following lines can be seen in Dtrace.
(ReportingServicesService) <4692> EV-L {ARCHIVENAMEREPORTDATAREGION.EN_US} For each archive, get the details using archiveID.
(ReportingServicesService) <4692> EV-L {ARCHIVENAMEREPORTDATAREGION.EN_US} Getting info for: 11644E2A35C5A6741B5C4B7FC15894E871110000EV1
(ReportingServicesService) <4692> EV-H {ARCHIVENAMEREPORTDATAREGION.EN_US} Exception: There is no row at position 0. Info: Diag: Type:System.IndexOutOfRangeException ST: at System.Data.RBTree`1.GetNodeByIndex(Int32 userIndex)| at System.Data.RBTree`1.get_Item(Int32 index)| at System.Data.DataRowCollection.get_Item(Int32 index)| at Symantec.EnterpriseVault.Reports.EVReports.ArchiveNameReportDataRegion.GetDataSet(String connectionString, ArrayList parameterCollection) Inner:None
(ReportingServicesService) <4692> EV-H {ARCHIVENAMEREPORTDATAREGION.EN_US} archiveDetailsDS dataset does not contain any row. Continue with next row
Cause
This occurs when there are no open vault store partitions
Resolution
1. Open a partition or
2. Create a new open partition and run the reports again.
To open a partition:-
- Open the Vault Administration Console.
- Open up the required vault store.
- Select the partition that will be opened and double click.
- Change the State from Closed or Ready to Open.
For instructions on how to create a new partition refer to the article in the Related Articles section.
Issue/Introduction
