Error Message

[Veritas Enterprise Vault event log]

Event ID: 28944
Category: StorageFileWatch
Description: The 3rd party storage system application 'TSM Migrator' has logged the following message: |Error in tsmGetNextQObj. rcMsg=ANS1245E (RC122) The file has an unknown format.|

V-437-28944

Event ID: 6918
Category: StorageFileWatch
Description: A Collector encountered an error during migration. The Collector will abandon migration for the current run. Migration attempts will continue during future runs. |Reason: Unspecified error (0x80004005) |PartitionEntryID: 10E064886BDAAAA439AF9BF16DCB8C60D1q10000EVAULT1 |Secondary Storage Location: |Method: CCollector::ProcessCachedMigratedFile (PCMF/M/VF)

V-437-6918

In order to verify the issue, it will be necessary to capture a Dtrace of the StorageFileWatch process.

[Dtrace]

[3916] (StorageFileWatch) <1492> EV:L {CMigratorHelper::AccessMigrator} (Entry)
[3916] (StorageFileWatch) <1492> EV:M CMigratorHelper::AccessMigrator : Entered : PartitionEntryId = 10E064886BDAAAA439AF9BF16DCB8C60D1q10000EVAULT1
[3916] (StorageFileWatch) <1492> EV:M CMigratorHelper::AccessMigrator : Initializing MigratorCallback object
[3916] (StorageFileWatch) <1492> EV:M CMigratorHelper::AccessMigrator : IStorageSystemCallbackPrimer.QueryInterface for IMigratorCallback
[3916] (StorageFileWatch) <1492> EV:L {CMigratorHelper::AccessMigrator} (Exit) Status: [Success]
[3916] (StorageFileWatch) <1492> EV:L Read Collection details| CollectionIdentity = [92568] PartitionIdentity = [0] RelativeFilename =[2013\08-26\D\Collection92568.CAB] MigratedFileId = [81014739-06cb-4155-8787-29819ebc1d19] MigratedDate = [41565.610012] HSMType = [1] FileFormat = [CAB] RefCount = [200] TotalCount = [200]
[3916] (StorageFileWatch) <1492> EV:M TSM Migrator: Calling tsmBeginQuery.
[3916] (StorageFileWatch) <1492> EV:M TSM Migrator: tsmBeginQuery return OK.
[3916] (StorageFileWatch) <1492> EV~E Event ID: 28944 The 3rd party storage system application 'TSM Migrator' has logged the following message: |Error in tsmGetNextQObj. rcMsg=ANS1245E (RC122) The file has an unknown format.| |
[3916] (StorageFileWatch) <1492> EV:M TSM Migrator: Error in tsmGetNextQObj. rcMsg=ANS1245E (RC122) The file has an unknown format.|
[3916] (StorageFileWatch) <1492> EV:M TSM Migrator: Calling tsmEndQuery.
[3916] (StorageFileWatch) <1492> EV:M TSM Migrator: tsmEndQuery return OK.
[3916] (StorageFileWatch) <1492> EV~E Event ID: 6918 A Collector encountered an error during migration. The Collector will abandon migration for the current run. Migration attempts will continue during future runs. |Reason: Unspecified error (0x80004005) |PartitionEntryID: 10E064886BDAAAA439AF9BF16DCB8C60D1q10000EVAULT1 |Secondary Storage Location: |Method: CCollector::ProcessCachedMigratedFile (PCMF/M/VF) |

The API version used to start the backup is higher than the TSM Client API version.

Upgrade TSM Client and API to a later version.