Clearwell SharePoint Collection does not collect items from Sub-Sites
Article ID: 100011478
Updated On:
Resolution
When collecting from a single SharePoint site, Read-only permission are needed for the Source Account.
When collecting from the root site and all sub-sites, the ability to transverse sub-sites requires ownership permissions.
RESOLUTION:
Assign a Source Account to the SharePoint Source that belongs to the 'Site Owners' group of the root site.
Issue/Introduction
When attempting to collect from the main sharepoint site, the collection does not include items from the sub-sites.
When supplying the sub-site URL as a new collection, the items are collected.
When supplying the sub-site URL as a new collection, the items are collected.
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