EV Outlook Profiles count and deletion tool
Article ID: 100011502
Updated On:
Cause
Deleting a large number of profiles from the Control Panel GUI is tedious, and batch deleting them via RegEdit is problematic if you want to keep any non-EV profiles you have configured.
Resolution
The attached PowerShell script will count and list all the EV Outlook profiles on the machine and optionally delete them. Run the script from a PowerShell prompt on the EV server as shown:
The script takes the following optional parameters:
| Parameter | Alias | Description |
| -Delete | -d | Deletes the profiles after logging them |
| -All | -a | Logs all profiles instead of just EV profiles (and deletes them, if –d is also specified) |
| -LogDirectory [filepath] | -o | Specifies a custom path for the log file (default is the PowerShell working directory) |
When using the -Delete parameter, the EV Task Controller Service should be stopped beforehand.
Issue/Introduction
Enterprise Vault creates multiple Outlook profiles to connect its archiving agents to Exchange. Ordinarily EV is supposed to do housekeeping on these profiles, but sometimes a substantial number of them can build up and cause MAPI errors. It is then necessary to delete all these profiles and let EV recreate them.
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