Archived Items Fail to Index with DCOM Error: Could not get a storage object 0x8007005
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Article ID: 100011641
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Description
Error Message
The "repeated" errors found in the dtrace are:
{STORAGEPROXY.EN_US} Exception: Retrieving the COM class factory for remote component with CLSID {3A92686F-E5E8-4505-ABB5-49E5F725617A} from machine evault.domain.local failed due to the following error: 80070057. Info:Could not get a storage object.
{ITEMADDITIONSALLOCATOR.EN_US} Exception: Retrieving the COM class factory for remote component with CLSID {3A92686F-E5E8-4505-ABB5-49E5F725617A} from machine evault.domain.local failed due to the following error: 80070057.
Cause
This is can be caused by defining port ranges for COM Internet Services.
Resolution
- Open dcomcnfg from Start/Run
- Expand Component Services > Computers
- Right click on "My Computer" and select "Properties"
- in the "Default Protocols" tab, double click on "Connection-oriented TCP/IP" to bring up the "Properties for COM Internet Services" window.
- Remove all identified port ranges.
- Close out dcomcnfg
- Reboot the Server.
Issue/Introduction
Archive items will not index causing a build of in the JournalArchive table.
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