Archived Items Fail to Index with DCOM Error: Could not get a storage object 0x8007005

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Article ID: 100011641

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Updated On:

Description

Error Message

The "repeated" errors found in the dtrace are:

{STORAGEPROXY.EN_US} Exception: Retrieving the COM class factory for remote component with CLSID {3A92686F-E5E8-4505-ABB5-49E5F725617A} from machine evault.domain.local failed due to the following error: 80070057. Info:Could not get a storage object.

{ITEMADDITIONSALLOCATOR.EN_US} Exception: Retrieving the COM class factory for remote component with CLSID {3A92686F-E5E8-4505-ABB5-49E5F725617A} from machine evault.domain.local failed due to the following error: 80070057.

 

Cause

This is can be caused by defining port ranges for COM Internet Services.

Resolution

  1. Open dcomcnfg from Start/Run
  2. Expand Component Services > Computers
  3. Right click on "My Computer" and select "Properties"
  4. in the "Default Protocols" tab, double click on "Connection-oriented TCP/IP" to bring up the "Properties for COM Internet Services" window.
  5. Remove all identified port ranges.
  6. Close out dcomcnfg
  7. Reboot the Server.
 

 

Issue/Introduction

Archive items will not index causing a build of in the JournalArchive table.