Error Message

<< Job Status >>
04/25/2014 00:04:26 Writing batch to mail file SYMC JOURNAL ARCHIVE-0.29.6.1145-0.pst , pending batch count 0
04/25/2014 00:34:56 Error while writing mail file SYMC JOURNAL ARCHIVE-0.29.6.1145-0.pst, deleting mail file and rewriting

<< icp-remoteicpjob >>
2014-04-25 00:04:26,529 INFO  [collection.ev.EVMailPostProcessor] (pool-14-thread-1:) Writing batch to mail file SYMC JOURNAL ARCHIVE-0.29.6.1145-0.pst ,pending batch count 0

...30 minutes later
2014-04-25 00:34:56,631 INFO  [collection.ev.MailWriterManagerBase] (pool-14-thread-1:) Timed out waiting for D:/CW/V714\exe\pst\CWMsgToPst.exe to exit - killing
2014-04-25 00:34:56,631 INFO  [collection.ev.MailWriterManagerBase] (pool-14-thread-1:) Unable to kill D:/CW/V714\exe\pst\CWMsgToPst.exe - unknown process ID

<< CWMsgToPst_output >>
2014-04-25 00:34:57,005 [1984] INFO  root CWMsgToPst - Launching Process :5160 as user cwlabadmin1
2014-04-25 00:34:57,161 [1984] INFO  MailFileWriter CWMsgToPst - Open requested for file D:\CW\V714\scratch\temp\esadb\dataStore_evidence_repo_abcdefghij_01234567\EV-temp-0.27.6.1234\MailFiles\0\0.63.1.5259\SYMC JOURNAL ARCHIVE-0.29.6.1145-1.pst

... The next two lines will be missing from the log:
-- The creation of the Outlook Profile (root CWMsgToPst - Created New Profile: xxxx)
-- The closure of the Outlook profile (MailFileWriter CWMsgToPst - Close requested for file)

Corruption of the Outlook program.

Repair the Microsoft Office product.

1. Open Control Panel | Programs and Features

2. Highlight Microsoft Office Professional Plus  and select Change

3. When the Office window appears, select Repair, then Continue. 

4. Once the Office repair is complete, a system reboot will be required.