Enterprise Vault Event 41008 - Troubleshooting Digest

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Article ID: 100012604

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Updated On:

Description

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Internal Notes

 

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These Event IDs might be caused by these issues as well:

NOTE: These KM Articles are internal ONLY and cannot be sent to the customer.

Description of the issue Article #
Event ID 41008 is occurring stating savesets have not been backed up even though the WatchFile and JournalArchive tables show otherwise 100007350
Event ID 41008 is occurring when using a Hitachi Content Platform (HCP) storage device. TECH174675

 

Resolution

Note:  It is imperative the Enterprise Vault is regularly backed up.  For more information on the Best Practices for Enterprise Vault Backup, see 100006827.

These Event IDs might be generated under several scenarios. Click on any of the articles in the list below for links to available solutions:
 

Description of the issue Article #
How to use a trigger file (IgnoreArchiveBitTrigger.txt or PartitionSecuredNotification.xml) for devices that do not support the Archive bit  100016637
Event 41008 is being generated when Vault Store is set to Remove safety copies "Immediately After Archive" 100022359
Event 41008 is being generated when there are a few items in the WatchFile table of the vault store database. 100019373
Event 41008 is being generated when using Backup Exec Remote Agent for Windows Servers (RAWS)   100007852
Event 41008 is being generated when using NetBackup Agent for Enterprise Vault while Vault Store partition backup is set to use 'Archive Bit' and backups have been successful.   100008316

 

 

 

Issue/Introduction

Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 41008 / V-437-41008.

This event is generated as a warning on the EV server under the monitoring category. Enterprise Vault is reporting savesets (archived data) have not yet been backed up or replicated.
Sample Event Value
Event ID 41008
Category Monitoring
Description There are XXXXXX savesets that have not yet been backed up or replicated for Vault Store 'Mailbox Vault Store'. Review your procedures and make any changes needed to ensure that backups happen in a timely fashion. If you are using an EMC Centera, check the size of the Centera replication queue.