Cannot delete Enterprise Vault Search or Collection Task. 'Should not have two uncompleted TaskRunInfos for the same task'

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Article ID: 100012685

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Updated On:

Description

Error Message

Failed to start task
Should not have two uncompleted TaskRunInfos for the same task


 

 

 

Cause

More than one Task Run has been assigned to a single Task and at least one of those task runs is set to IDLE (not complete).

 

Resolution

Contact Veritas Technical Support for assistance.  Reference this Technical Article.

 

Issue/Introduction

When attempting to delete an EV Task the process fails and displays an error message.