Unable to remove an index location. Error: You cannot remove this folder until all the archives have been deleted from it

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Article ID: 100012750

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Updated On:

Description

Error Message

You cannot remove this folder until all the archives have been deleted from it

Cause

There are still archives tied to the index location that is being removed

Resolution

Follow the steps below to identify which archives are still tied to the index location:

  1. Run the below SQL query  to identify which archive is still pointed to the location

    SELECT * FROM dbo.IndexVolumeView
    Where IndexRootPath IN ('[Index_Location_Path]','[Index_Location_Path]',...)

    Note: Replace '[Index_Location_Path]' by the index location path(s) you want to remove.
     
  2. From the output copy  the VaultEntryId 
     
  3. Use this link below to find out the archive name.

    How to find an archive from the Enterprise Vault (EV) Vault Entry ID
    https://www.veritas.com/docs/000028289
  4. Remove the archives or change the archive's index location to another index location. Use the link below to change the index location for one archive:

    How to move the Index location to a different Enterprise Vault (EV) server in the same site https://www.veritas.com/docs/000088346
 

 

Issue/Introduction

Unable to remove an index location. Error: You cannot remove this folder until all the archives have been deleted from it