Enterprise Vault Event 4216 Errors - Troubleshooting Digest
Article ID: 100012834
Updated On:
Description
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Resolution
The below list illustrates the most common solutions pertaining to Event 4216:
| Error Description | Article # |
| { API } Can Use Extended API Features | 100025996 |
| { DIR } Can manage Enterprise Vault PST tasks | 100018059 |
| { DIR } Can change directory table PartitionEntry | 100022814 |
| { IDX } Can manage Index Location Backup Mode | 100007346 |
| {STO} Can read item holds in any archive | 100033015 |
| { DIR } Agents on remotes servers are not updated | 100013517 |
Issue/Introduction
Information on resolving problems related to Enterprise Vault (EV) Event ID 4216 / V-437-4216. Use the information in the below tables to interpret the error message and diagnose the potential solution. Event 4216 can occur in Enterprise Vault for several reasons. It is related to user account permissions and the Enterprise Vault Directory Service.
| Sample Event | Value |
| Event ID | 4216 |
| Category | Directory Service |
| Description | Access denied. User is not in a role that allows 'Role Description' |
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