The below list illustrates the most common solutions pertaining to Event 4216:

Error Description	Article #
{ API } Can Use Extended API Features	100025996
{ DIR } Can manage Enterprise Vault PST tasks	100018059
{ DIR } Can change directory table PartitionEntry	100022814
{ IDX } Can manage Index Location Backup Mode	100007346
{STO} Can read item holds in any archive	100033015
{ DIR } Agents on remotes servers are not updated	100013517

 

 

Information on resolving problems related to Enterprise Vault (EV) Event ID 4216 / V-437-4216. Use the information in the below tables to interpret the error message and diagnose the potential solution. Event 4216 can occur in Enterprise Vault for several reasons. It is related to user account permissions and the Enterprise Vault Directory Service.

Sample Event	Value
Event ID	4216
Category	Directory Service
Description	Access denied. User is not in a role that allows 'Role Description'