Enterprise Vault Collection fails - EV searcher error - 100,000,002

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Article ID: 100012912

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Updated On:

Description

Error Message

Error from Remote Job log:

Search failed for index sever 17CF5D44BD8C6E94993437E47F3FEA1301710000CW-EV.CWLAB.LOCAL, ignoring for this run and moving ahead with rest of the index server results if any
Task probably doesn't have any archives selected, the task might result in failure

Resolution

For the EV Source Account enter the correct SMTP address or use the format of Domain\username.

 

 

Issue/Introduction

This issue occurs when the EV collections Source Account has been configured to use the SMTP address and an invalid SMTP address has been entered.