Some items are missing when users search using Enterprise Vault IMAP access, or browse in Enterprise Vault Search with fast browsing enabled

book

Article ID: 100013297

calendar_today

Updated On:

Cause

The items might be missing from the archive’s Metadata Store.

This can occur if:

  • The missing items were marked for deletion when the Metadata Store was built, and the items have since been recovered.
  • The items were missing from the index when the Metadata Store was built. The administrator chose to allow the EVMDSBuildTask to be completed with warnings, then the items were later added to the index by a rebuild or synchronization task.

Resolution

Items that are missing from the Metadata Store can be identified using the Get-EVMDSStatus PowerShell cmdlet with the –IncludeMissingItemsparameter.

You can also pipe the output from Get-EVMDSStatustoNew-EVMDSBuildTask to add the missing items.

Example:

C:\PS>Get-EVMDSStatus -VaultStoreId 1CAD4933D9987A111B3E42E26A71984301110000@ev -IncludeMissingItems | Where-Object {$_.MDSStatus –ne 'EV_MDS_DISABLED' -and $_.MDSMissingItems -gt 0} | New-EVMDSBuildTask -Mode Build -Force

This creates a Metadata Store build task for each archive from the specified vault store that is enabled for IMAP access or for fast browsing, and that has items missing from its metadata store.

IMAP access and fast browsing are disabled for each of the archives until the associated EVMDSBuildTask has been completed.

 

 

 

Issue/Introduction

Some items are missing when users search using Enterprise Vault IMAP access, or browse in Enterprise Vault Search with fast browsing enabled. However, the results appear when users search in Enterprise Vault Search.