Error Message

Error in the Threader log (Threader log located at D:\CW\\data\esadb\case-logs\

INFO [esa.consolidationframework.ConsolidationChangeCheckerImpl] (pool-4-thread-1:) Throwable being passed as an object...
ERROR [threads.tm.ThreadManagerService] (ThreadManagerService.ThreadManagerService:) [#186000] Exception while running thread service. Aborting...
com.teneo.esa.threads.exceptions.ThreadingException: [#186000] {0.EN_US} {1.EN_US} {2.EN_US} ThreadJob:null
at com.teneo.esa.threads.util.ThreaderInitializer.getKeyToGate(ThreaderInitializer.java:152)
at com.teneo.esa.threads.util.ThreaderInitializer.performDBOperations(ThreaderInitializer.java:100)
at com.teneo.esa.threads.util.ThreaderInitializer.initialize(ThreaderInitializer.java:50)
at com.teneo.esa.threads.util.ThreaderUtil.onThreaderInit(ThreaderUtil.java:69)
at com.teneo.esa.threads.tm.ThreadManagerService.runService(ThreadManagerService.java:154)
at com.teneo.esa.admin.service.AbstractService.doRun(AbstractService.java:1173)
at com.teneo.esa.admin.service.AbstractService.run(AbstractService.java:1083)
at java.lang.Thread.run(Thread.java:662)
Caused by: java.util.concurrent.ExecutionException: com.teneo.esa.common.remote.UnknownResultException: Unable to fetch task result due to possible server-side shutdown or network outtage, detail: server task missing
at com.teneo.esa.common.concurrent.CompletedFuture.forError(CompletedFuture.java:41)
at com.teneo.esa.common.remote.ClientSideRemoteExecutor$ServerTaskMonitor.setResultUnknown(ClientSideRemoteExecutor.java:841)
at com.teneo.esa.common.remote.ClientSideRemoteExecutor$ServerTaskMonitor.updateTaskResult(ClientSideRemoteExecutor.java:821)
at com.teneo.esa.common.remote.ClientSideRemoteExecutor$ServerTaskMonitor.checkServerTasks(ClientSideRemoteExecutor.java:744)
at com.teneo.esa.common.remote.ClientSideRemoteExecutor$ServerTaskMonitor.onCheckComponent(ClientSideRemoteExecutor.java:718)
at com.teneo.esa.common.remote.TerminationMonitor$2.run(TerminationMonitor.java:149)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:317)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:150)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:98)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.runPeriodic(ScheduledThreadPoolExecutor.java:180)

To workaround the situation:

1) Stop the current Post Processing job

2) Restart services by running option 3 and 4 from the Clearwell Utility

3) Start the Post processing job again