The message observed in the Job Status log is -
Messaging exception in creating multipart message java.net.SocketException
From the server Log:
[esa.jobmanager.JobManager] (exception-thpool.jobmanager.0.2103.1.5.6.426640816866328602:) job 1.5.6.426640816866328602 failed with exception
com.teneo.esa.litholds.email.HoldsEmailException: [#510200] A fatal error occurred while trying to send emails for legal hold notice POC Test2: Custodian Notice 4
at com.teneo.esa.litholds.email.HoldEmailsManager.sendInitialEmail(HoldEmailsManager.java:166)
at com.teneo.esa.litholds.email.HoldsEmailSendJob.run(HoldsEmailSendJob.java:161)
at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:152)
at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:137)
at com.teneo.esa.jobmanager.JobRunner.access$000(JobRunner.java:59)
at com.teneo.esa.jobmanager.JobRunner$1.call(JobRunner.java:184)
at com.teneo.esa.common.ThreadPool.Task.cwRun(Task.java:288)
at com.teneo.esa.common.util.CWRunnableImpl.run(CWRunnableImpl.java:46)
at com.teneo.esa.common.util.CWThread.run(CWThread.java:88)
Caused by: com.teneo.esa.litholds.email.HoldsEmailException: [#510200] A fatal error occurred while trying to send emails for legal hold notice POC Test2: Custodian Notice 4
at com.teneo.esa.litholds.email.HoldEmailsManager.sendHoldNotice(HoldEmailsManager.java:242)
at com.teneo.esa.litholds.email.HoldEmailsManager.sendInitialEmail(HoldEmailsManager.java:255)
at com.teneo.esa.litholds.email.HoldEmailsManager.sendInitialEmail(HoldEmailsManager.java:163)
... 8 more
Caused by: com.teneo.esa.litholds.email.HoldsEmailException: [#510200] A fatal error occurred while trying to send emails for legal hold notice POC Test2: Custodian Notice 4
at com.teneo.esa.litholds.email.HoldEmailsManager$EmailIterator$1.call(HoldEmailsManager.java:1086)
at com.teneo.esa.litholds.email.HoldEmailsManager$EmailIterator$1.call(HoldEmailsManager.java:984)
at com.teneo.esa.common.iterator.ParallelIterator$2.call(ParallelIterator.java:540)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.teneo.esa.common.util.FatalEmailException: [#80127] Messaging exception in creating multipart message java.net.SocketException: Permission denied: connect
at com.teneo.esa.common.util.EmailSenderImpl.validateConfiguration(EmailSenderImpl.java:336)
at com.teneo.esa.common.util.EmailSenderImpl.sendEmail(EmailSenderImpl.java:82)
at com.teneo.esa.litholds.email.HoldEmailsManager$EmailIterator$1.call(HoldEmailsManager.java:1081)
at com.teneo.esa.litholds.email.HoldEmailsManager$EmailIterator$1.call(HoldEmailsManager.java:984)
at com.teneo.esa.common.iterator.ParallelIterator$2.call(ParallelIterator.java:540)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:139)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:909)
Observed in the anti-virus(AV) log files:
11/14/2013 1:30:57 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.161:25
11/14/2013 1:35:36 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.158:25
11/14/2013 1:39:02 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.160:25
11/14/2013 2:05:49 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.160:25
11/18/2013 1:34:14 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.160:25
11/18/2013 1:52:30 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.161:25
11/18/2013 2:10:55 PM Blocked by port blocking rule c:\jrockit-jdk1.6.0_31-R28.2.3-4.1.0-x64\bin\cwjava.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 10.30.204.160:25
AV is scanning the Java directories where cwjava.exe is sending legal hold mail notifications. AV suspects this process to be a mass mailing worm and blocks it.
The following additional directories should be included in the AV exclusions: