Data from certain sections of the web page are missing

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Article ID: 100013866

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Updated On:

Cause

The Adobe Systems Inc. 'Shockwave Flash Object' add-on is Disabled.

 

Resolution

Enable the Internet Explorer(IE) Add-on 'Shockwave Flash Object' from Adobe Systems Inc.

1. Navigate to Internet Explorer Tools | Manage add-ons

 

2. Then Enable the Adobe Systems Inc. 'Shockwave Flash Object' add-on.

 

3. Press F5 to refresh the Internet Explorer web page and the items will appear.

 

 

 

Issue/Introduction

Opening certain areas of the product will display no information. Areas affected could include, but not limited to 'All Legal Holds', 'All Collections' and sections under System tabs (See Figures 1 and 2). Figure 1

Figure 2