- The IBM Domino Router task was not running and therefore mail is backing up in the Domino server mailbox database.

- There is an issue with the EVLotusDominoJournalTask process and therefore mail is backing up in the Domino server journal database.

When IBM Domino is configured for journal archiving there is a rule that will make a copy of messages in the mailbox database to be delivered to the journal database.  The router task will deliver the messages over to the journal database.  The Enterprise Vault (EV) for Domino journaling task will look for new messages to archive from the Domino journal database.  If items are found there the (EV) for Domino journaling task will archive those messages and then delete the messages from the database at the appropriate time based on the settings.  If there is an issue with the (EV) for Domino journaling task then you would need to run dtrace on the EVLotusDominoJournalTask process.

The TSE should check:

1.  Check the Target Domino server to see if the Domino server mail box database(s) are clearing out properly and being delivered to user mail files as well as the journal database.  If this is not occurring you may see many items in here filling up the database.  If this is occurring check that the routing task is running, check that the Domino journal settings are correct, and that the journaling rule is enabled.

2.  Next check that the messages are going into the Domino journaling database.  Open the database and press F9 key multiple times.  You should see mail coming in as well as mail clearing out if the (EV) for Domino journal archiving task is running.  If mail is backing up here and not clearing out then you should dtrace the EVLotusDominoJournalTask process.