Registry key IgnoreEVDates does not apply to Enterprise Vault Domino restored items

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Article ID: 100014209

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Updated On:

Description

Error Message

Age based Enterprise Vault Domino archiving determines the age of items by the sorting of the EV Date column in the mailboxes view for example EV26C5E2CCF2B9267C.EligibleItemsByAge_XX.

The EV Date calculation formula is typically something similar to: (where the RestoredDate, if present, has priority before the DeliveredDate):

@If(@IsAvailable(EV26C5E2CCF2B9267C.RestoredDate) & !@IsNull(EV26C5E2CCF2B9267C.RestoredDate);EV26C5E2CCF2B9267C.RestoredDate;Form="Appointment" & @IsAvailable(EndDateTime) & !@IsNull(EndDateTime);EndDateTime[@Elements(EndDateTime)];Form="Task" & @IsAvailable(DueDateTime) & !@IsNull(DueDateTime);DueDateTime[@Elements(DueDateTime)];@IsAvailable(DeliveredDate) & !@IsNull(DeliveredDate);DeliveredDate;@IsAvailable(PostedDate) & !@IsNull(PostedDate);PostedDate;@Created)

The RestoredDate, if present, has priority before the DeliveredDate, PostedDate.

Cause

Once an item is restored it will follow the default process for the second archive. The new re-archive age is calculated against the corresponding setting in the Domino Mailbox Policy.

The registry key IgnoreEVDates was designed to bypass this rule.  After review, this registry value does not work with Enterprise Vault for Domino.

Resolution

This issue has been addressed in the following release:

Enterprise Vault 11.0.1 Cumulative Hotfix 3 Release
https://www.veritas.com/docs/000025726

Enterprise Vault 12
 
The following link contains information about Enterprise Vault 12
https://www.veritas.com/content/support/en_US/article.100040245
 
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products

Issue/Introduction

An attempt to change the re-archive time of an item using the registry value IgnoreEVDates does not work for Enteprise Vault for Domino.

Additional Information

ETrack: 3634525