Unable to open the EVBAADMIN page getting the error that UAC is turned on.
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Article ID: 100014392
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Description
Error Message
Error: Access denied Unable to open the EVBADMIN page
Cause
The User Access Control (UAC) feature is still enabled even though the "Never notify" option has been selected to disable UAC by:
- Launching msconfig at a Command Prompt,
- Going to the Tools tab,
- Launching "Change UAC settings",
- Selecting "Never notify" to disable UAC),
- Clicking the OK button.
Resolution
If the Windows server has not been restarted after setting the option to Never Notify as noted above, restart the server to complete the disabling process. If the server has been restarted and the issue still exists, disable UAC using the entry EnableLUA in the registry as follows:
- Launch the registry editor, regedit.
- Navigate to the following entry in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
- If the REG_DWORD EnableLUA does not exist, create it.
- Set the value for EnableLUA from 1 to 0.
- Close the registry editor.
- Restart the server to complete the disabling process.
Issue/Introduction
Unable to browse EVBAADMIN page after installing Compliance Accelerator or Discovery Accelerator on Windows Server 2008 R2, 2012 or 2012 R2.
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