Unable to add a new Volume target with File System Archiving (FSA)
Article ID: 100014408
Updated On:
Description
Error Message
Could not read the volume information for \.
Reason: Access is denied.
Check that the File Server is available and that you have the correct permissions to access the device.
The following error will be logged on System Event on EV server.
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 10/30/2014 4:00:05 PM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: ANONYMOUS LOGON
Computer: Server.domain.local
Description:
The application-specific permission settings do not grant Remote Activation permission for the COM Server application with CLSID
{360A6E53-2777-48AC-A964-9A338C708FEE} and APPID {E4220636-E386-11D2-AD76-0000F877C79D}
to the user NT AUTHORITY\ANONYMOUS LOGON SID (S-1-5-7) from address 192.168.3.24. This security permission can be modified using the Component Services administrative tool.
Dtrace of MMC shows the exception below:
{VAULTCOCREATEINSTANCEEX.EN_US} CLSID [{4EC6FF76-C97A-11D1-90E0-0000F879BE6A}] Server Name [(null)] Used Server Name [(null)] Num of attempts [1] Total elapsed [0.000s] Result [Success (0)]
CDirectoryVaultObject::GetAttributeListFromType Unknown type - FileSystemArchivingTaskView
{VAULTCOCREATEINSTANCEEX.EN_US} Attempt [1] to create COM object failed. CLSID [{360A6E53-2777-48AC-A964-9A338C708FEE}] Server Name [EVARCHIVE.EV11.LOCAL] Elapsed [0.008s] Result [Access is denied. (0x80070005)]
Resolution
Add the ANONYMOUS LOGON to Enterprise Vault Admin Service in Component Services and provide Local Launch, Remote Launch, Local Activation and Remote Activation permissions.
In order to configure the required permissions follow the steps below:
1. Click Start, and then Run
2. Enter dcomcnfg and click OK
3. If prompted to register extensions click OK
4. Expand the list within DCOM Config - Component Services\Computers\My Computer
5. Right click Enterprise Vault Admin Service
6. Select Properties
7. Select the Security tab
8. Click Edit on Launch and Activation Permissions tab
9. Add ANONYMOUS LOGON and Allow for Local Launch, Remote Launch, Local Activation and Remote Activation
10 Click apply and OK to continue.
The new Volume target can be added in the VAC.
Issue/Introduction
When adding a new Volume under a File Server target via the Vault Administration Console (VAC) an error is reported.
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