Unable to add FSA Volume Target, with "Could not read volume information for [target], Reason: Invalid Signature."

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Article ID: 100014424

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Updated On:

Resolution

Verify that the Vault Service Account is an admin on the Isilon and has full rights to the folder target.

Read KB2686098  and apply one of the two workarounds suggested by Microsoft.

 

 

Issue/Introduction

The following error message may appear when attempting to add a Volume or Folder target on an EMC Isilon or Isilon Cluster, while running Enterprise Vault on a Windows Server 2012 or 2012 R2 platform:

Could not read the volume information for \\isilon.network.local\archivingpath
Reason: Invalid Signature
Check that the File Server is available and that you have the correct permissions to access the device.
A Dtrace of MMC and AdminService does not reveal this error message, as it is occurring at the Isilon OS level.