Error Message

Server log shows the following: 

2014-07-28 11:29:09,943 WARN [esa.jobmanager.JobManager] (exception-
thpool.jobmanager.3.326872.1.5.6.4960687230523:) job 1.5.6.4960687230523
failed with exception
dtrace
at
com.teneo.esa.icp.EmployeeManager.startSynchronization(EmployeeManager.java:
664)
at com.teneo.esa.directory.ads.EmployeeSyncJob.run(EmployeeSyncJob.java:98)
at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:152)
at com.teneo.esa.jobmanager.JobRunner.executeJob(JobRunner.java:137)
at com.teneo.esa.jobmanager.JobRunner.access$000(JobRunner.java:59)
at com.teneo.esa.jobmanager.JobRunner$1.call(JobRunner.java:184)
at com.teneo.esa.common.ThreadPool.Task.cwRun(Task.java:288)
at com.teneo.esa.common.util.CWRunnableImpl.run(CWRunnableImpl.java:46)
at com.teneo.esa.common.util.CWThread.run(CWThread.java:88)
Caused by: com.symc.cm.exception.CMServiceException: Error in doing Directory synchronization - Error in doing Directory synchronization - Please check the job log for errors.
...
Caused by: com.symc.cm.exception.CMServiceException: Error in doing Directory synchronization - Please check the job log for errors.
at
com.symc.cm.sync.SynchronizationServiceImpl.startSynchronization(Synchroniza
tionServiceImpl.java:235)

CMADCrawler log show the following:
{NOFORMAT.EN_US}
2014-07-28 11:23:48,880 [4008] ERROR ActiveDirectory - FetchDeletedObjects: COMException: System.DirectoryServices.DirectoryServicesCOMException (0x800700EA): More data is available.
at
System.DirectoryServices.SearchResultCollection.ResultsEnumerator.MoveNext()

at CMADCrawler.ActiveDirectory.FetchDeletedObjects()
{NOFORMAT.EN_US}

Full context of error from ADSCrawler_output.log:
{NOFORMAT.EN_US}
2014-07-28 10:52:05,568 [5904] INFO  DSCrawlerService - Successfully crawled
domains using GC: ..corp.local
2014-07-28 10:52:05,568 [5904] INFO  DSCrawlerService - Processing Domain: DC=main,DC=,DC=corp,DC=local
2014-07-28 10:52:05,568 [5904] INFO  DSCrawlerService - Binding to domain
controller: ..corp.local
2014-07-28 10:52:05,568 [5904] INFO  DSCrawlerService - Binding to rootDSE:
LDAP://..corp.local/DC=main,DC=,DC=corp,DC=local...
2014-07-28 10:52:05,583 [5904] INFO  DSCrawlerService - Binding to domain:
LDAP://..corp.local/DC=main,DC=,DC=corp,DC=local...
2014-07-28 10:52:05,583 [5904] DEBUG DSCrawlerService - Searching user
records from GC: main.dc.corp.local with filter: Domain
root:LDAP://..corp.local/DC=main,DC=,DC=corp,DC=local NetBIOSDomain:
2014-07-28 10:52:05,583 [5904] INFO  ADSUser - ADSSearcher startCrawl with
setRoot:LDAP://..corp.local/DC=main,DC=,DC=corp,DC=local,domainRootPath:,
filter:(&(objectCategory=person)(objectClass=user)(displayName<=A))
2014-07-28 10:56:05,630 [5904] FATAL ADSUser - Exception while retrieving person record: System.DirectoryServices.DirectoryServicesCOMException (0x800700EA): More data is available.

Enterprise Vault Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.

This issue is currently under investigation by Enterprise Vault Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a point fix or fix pack in the current or future versions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Sales representative or the Sales group to discuss these concerns.  For information on how to contact Sales, please see https://supportenterprisevault.cloud.com.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Active Directory Sync fails with "Exception while retrieving person record: System.DirectoryServices.DirectoryServicesCOMException (0x800700EA): More data is available." in ADSCrawler_output.log.

ETrack: 3645320