Error Message

A Dtrace of the EvFsaArchivingTask process on the Enterprise Vault server shows the following errors:-

(EvFsaArchivingTask)    <1772>    EV:L    {CFolderPermSyncWrapper::SynchroniseArchive} (Entry)
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::ObtainServerFromPath() - folderPath: \\?\UNC\Servername\foldername
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::ObtainServerFromPath() - Server: Servername
(EvFsaArchivingTask)    <1772>    EV:M    Flatten::SetServerHostName: new = Servername, old =
(EvFsaArchivingTask)    <1772>    EV:H    Flatten::enumerateLocalGroups - Expanding local groups for:Servername
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Administrators, SID:S-1-5-32-544
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Users, SID:S-1-5-32-545
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Guests, SID:S-1-5-32-546
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Power Users, SID:S-1-5-32-547
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Account Operators, SID:S-1-5-32-548
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Backup Operators, SID:S-1-5-32-551
(EvFsaArchivingTask)    <1772>    EV:L    Flatten::LocalGroupDesc::enumerateLocalGroups() - Local group: Replicator, SID:S-1-5-32-552
(EvFsaArchivingTask)    <1772>    EV:H    {CFolderPermSyncWrapper::SynchroniseArchive} (Exit) Status: [Catastrophic failure  (0x8000ffff)]
(EvFsaArchivingTask)    <1772>    EV-L    {FOLDER.EN_US} An error occured synchronising permissions for folder: \\?\UNC\Servername\foldername and the Archive object with id: 12CD63B8A3E89744BBC94B676623A3DA01110000evserver1

The error is caused if ExpandLocalGroups registry key is set to 1 on the EV server.

Hkey_Local_Machine\Software\Wow6432Node\KVS\Enterprise Vault\FSA

Dtrace shows the value as follows:-

(EvFsaArchivingTask)    <1772>    EV:M    CFolderPermSyncWrapper SynchronizeEveryoneSID is 1
(EvFsaArchivingTask)    <1772>    EV:H    CFolderPermSyncWrapper::CFolderPermSyncWrapper - Expand local groups:1
(EvFsaArchivingTask)    <1772>    EV:M    CFolderPermSyncWrapper::CFolderPermSyncWrapper - UseGWAccessToResetLADate: 1

Remove the ExpandLocalGroups registry key or set it to 0. By Default the value is 0.

Perform a Run now and check if the files get archived.

Applies To

EMC Celerra DART version 7.1.76.4