File Share Collection Validation error - A device attached to the system is not functioning

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Article ID: 100014712

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Updated On:

Description

Error Message

Windows ERROR:31; A device attached to the system is not functioning

 

Cause

When using File Share Archive (FSA) backup mode in order to skip Enterprise Vault (EV) Placeholders, each EV Placeholder encountered by the Collection will generate a line in the Validation report.

 

Resolution

If using FSA backup mode in order to skip Enterprise Vault (EV) Placeholders, this error can safely be ignored.

 

 

 

Issue/Introduction

The eDiscovery File Share Collection ends in 'Partial success' due to validation errors. The Validation log indicates several "Windows ERROR:31; A device attached to the system is not functioning" errors.