Slow performance during an Enterprise Vault (EV) Search Task

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Article ID: 100015082

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Updated On:

Description

Error Message

Job Log: (Note the 10 minute delay after the Index release)

01/16/2015 08:11:38 Finished searching index server 1234567890123456789012345678901234567890CWLAB
01/16/2015 08:11:38 Lease: INDEX: Releasing lease on Index Server=1234567890123456789012345678901234567890CWLAB, leaseId=0.4.2.11001
01/16/2015 08:21:38 Searched 5517 documents so far with volume (bytes) 384081920

Notes

To resolve this issue, two indices must be added to the table: t_esiinternalcustodianinfo.

<< Use the Evidence_repo database >>

create index NAME_HASH on
t_esiinternalcustodianinfo (NAME)
using hash;


create index EMAIL_HASH on
t_esiinternalcustodianinfo (EMAIL)
using hash

Cause

Each Item discovered during the EV search has custodian metadata written. The latency is during the lookup of this information. The table containing this information does not have indices on the columns needed for the lookup.

Resolution

This issue was resolved in eDiscovery version 8.1.1

 

Issue/Introduction

The Job Status log indicates that after the search portion of the task completes, several minutes are required to write the metadata about the items discovered 'Searched XXXX documents so far ...'.

Error Message

Additional Information

ETrack: 3717059
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