Error Message

Event ID 41293
Index Admin Service

An unexpected error has occurred.

Error Summary: Indexing Service start up error
Error Details: The exception [rights-execute] was thrown.
Reference: ServiceBaseEx::Run
Stack Trace:    at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.ReThrowAsTypedFaultExceptionIfAppropriate(FaultException faultEx)
   at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.Invoke[TResult](Expression`1 method, String server)
   at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.Invoke[TResult](Expression`1 method)
   at Symantec.EnterpriseVault.Indexing.Common.IndexingWCFProxy`1.Invoke[TResult](Expression`1 method)
   at Symantec.EnterpriseVault.Indexing.IndexingEngine.Index EngineProxy.RepositoryListXml()
   at Symantec.EnterpriseVault.Indexing.IndexingEngine.Index EngineIndexingEngine.GetIndexVolumeNames(Boolean filterInvalidNames)
   at Symantec.EnterpriseVault.Indexing.Admin.IVMetadataSync.PerformSync(String metadataPath, Boolean isCompleteSync)
   at Symantec.EnterpriseVault.Indexing.Admin.IndexingEngineMonitor.PerformIVMetadataSynchronization(IndexAdminService indexAdminservice)
   at KVS.EnterpriseVault.Common.ServiceBaseEx.ContinueOrAbortStartup(Action action)
   at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminService.OnPerformStartup(Boolean HotRestart)
   at KVS.EnterpriseVault.Common.ServiceBaseEx.Run()   

The following DCOM error may also be seen in the System Event Log:

Event ID 10016
Source : DCOM
Computer : EVSERVER

The application-specific permission settings do not grant Remote Launch permission for the COM Server application with CLSID
{F4D3EB5B-C7C5-11D1-90DB-0000F879BE6A}
 and APPID
{95DCB63F-C982-11D1-90E0-0000F879BE6A}
 to the user DOMAIN\VSA SID (S-1-5-21-1957994488-1229272821-682003330-348403) from address x.x.x.x. This security permission can be modified using the Component Services administrative tool.

Setting up a DTRACE of the EVIndexAdminService will show the following error detail

(EVIndexAdminService)        EV-L    {IndexingWCFProxy`1} TraceTimer [11705ms] Called SearchServiceGet

(EVIndexAdminService)        EV-L    {IndexingWCFProxy`1} SOAP FAULT: detail xml = "RIGHTS_EXECUTE" function="vivisimo_load" fid="51" name="rights-      execute" stack-trace="//scope/set-var[@name='result']/scope///function[@name='search-service-get']/exception[@id='RIGHTS_EXECUTE']" xmlns="urn:/velocity/objects">Could not execute the specified code because it requires the rights admin-user, but the current execution context only has |. 

(EVIndexAdminService)        EV-H    {IndexingWCFProxy`1} Exception: The exception [rights-execute] was thrown. Info: Diag: Type:System.ServiceModel.FaultException`1[[System.String, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] ST:   at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.ReThrowAsTypedFaultExceptionIfAppropriate(FaultException faultEx)|   at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.Invoke[TResult](Expression`1 method, String server)|   at KVS.EnterpriseVault.Runtime.WCF.WCFProxy`1.Invoke[TResult](Expression`1 method)|   at Symantec.EnterpriseVault.Indexing.Common.IndexingWCFProxy`1.Invoke[TResult](Expression`1 method) Inner:None

1. Logon to EV server as Vault Service Account (VSA).
2. Open Vault Administration Console (VAC) .
3. Expand Enterprise Vault, right click over Directory on EVservername and select Properties.
4. Re-enter the password of VSA and click OK.
5. Stop the IIS Admin Service and World Wide Web publishing service.
6. Rename Repository.xml file from the Enterprise Vault\EVindexing\data\indexmetadata folder to Repository.xml.bak.
7. Start the IIS Admin Service and World Wide Web publishing service.
8. Restart all Enterprise Vault Services.