Outlook popup: This item is being archived by Enterprise Vault and cannot be changed.
Article ID: 100015244
Updated On:
Description
Error Message
Error text:
This item is being archived by Enterprise Vault and cannot be changed. Outlook cannot mark the item as having been forwarded or replied to.
Do you want this message to be displayed in the future?
Cause
The item has been stored in the Vault but its corresponding shortcut has not been created yet. Until the shortcut is created, changes to the item’s metadata (such as marking it as forwarded or replied to) are blocked to ensure consistency between the shortcut and the archived item. This is expected behavior.
Resolution
The pop-up dialog can be dismissed with the No button and the dialog will not pop up the next time the user forwards or replies to an archive-pending message.
To disable the pop-up dialog preemptively, the administrator can add the following setting to the Registry on the user’s machine.
NoPendingSaveReplyMsg
Location
HKEY_CURRENT_USER
\SOFTWARE
\KVS
\Enterprise Vault
\Client
Content
DWORD
0 – The dialog will be shown when the user forwards or replies to an item that is pending archiving. This is the default value.
1 – The dialog will not be shown.
Issue/Introduction
