Changing the RAM for a Clearwell Appliance

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Article ID: 100015408

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Resolution

There is a minimum memory configuration of 32GB.  If the memory is adjusted (32GB to 128GB for example), follow the steps below to apply the change:

1. Restart the Clearwell Appliance

2. Open the Clearwell Utility of the Appliance desktop

3. Enter 7 (Build Incremental Configuration Changes), accept the prompt to Stop Services.  Press any key to continue when prompted to start the configuration changes

4. Type "y" when prompted to Start the Clearwell Services

5. Press any key to continue and Enter "q" to exit the Clearwell Utility.

Issue/Introduction

In the event that there is a need to adjust the memory (RAM) on a Clearwell appliance, the steps below are required to apply the change.